Dear Ju.com Users,
Greetings!
In order to continuously optimize system performance and enhance your trading experience, the platform plans to conduct a system upgrade from 01:00 to 02:00 (UTC+8) on July 15, 2026.
During the maintenance period, the following may occur:
- Spot Trading Delays: Some spot trading orders may experience brief delays in submission or execution;
- Fund Transfer Delays: Transfers between accounts may experience processing delays.
Special Notes:
- This upgrade will not affect the security of your assets in any way;
- If you encounter brief delays during the upgrade, please do not submit duplicate orders or transfer requests. The system will process them automatically once the upgrade is complete;
- In case of emergency, we recommend that you try again later or contact our official customer support.
We fully understand that even the slightest delay may affect your trading decisions. Our technical team will make every effort to minimize the upgrade window and restore normal services as quickly as possible.
We apologize for any inconvenience caused and thank you for your understanding and support.
Ju.com Team
July 14, 2026